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Submitting an Insurance Claim the Right Way | SERVPRO of Allen
4/15/2024 (Permalink)
SERVPRO of Allen is Here to Help® with your business' disaster recovery!
If you have ever suffered through a disaster situation, you know how overwhelming they can be. The chaos, the uncertainty and the sheer danger can be more than enough for someone to handle.
In any disaster scenario, keeping your family safe should always be your top priority. However, there will be steps that you need to take after the disaster is over in order to ensure a complete recovery.
We are here to help you with those steps! Our crew is trained to help you not only overcome any disaster situation, but we can help you submit an insurance claim that is the most accurate version of events.
Responding and DocumentingDisaster situations can be impactful whether they are caused by fires, floods or serious storms. Even though it may be overwhelming to think about, starting the recovery process right away can help you avoid a worsening situation. Compounding damage like lingering moisture, mold or mildew issues can leave you with more problems than what you started with.
Of course, making sure that your loved ones and neighbors are safe first is essential. Once you have determined that everyone is OK and that emergency services are not required, we want you to get us on the phone.
While you wait for us to arrive, take as many photos of your situation as possible. These fresh images will make sure that you are documenting everything accurately. The more images you get, the more comprehensive your insurance claim can be.
The Recovery ProcessOnce we arrive, our team will know exactly what to do to help you make a full recovery. First, we will want to make sure your home is secure to prevent further damage while we work, which means we will board up windows, lay down tarps and secure your roof.
After that, our highly trained technicians will start working on your restoration and reconstruction projects. We will focus on your quick recovery while also making sure to document the entire process as we go for your insurance company to reference.
We will focus on compiling an itemized list of your losses and then we will add that list, along with the images of your destruction, to your insurance claim to make sure we are getting you the best claim payout possible. In addition, we will also make sure your home meets insurance inspection standards to help lower potential costs.
Our goal is always to restore rather than replace, so we will work alongside you to save as many of your possessions as possible. Don’t leave your recovery to chance! Contact us day or night for a quick restoration while also receiving reliable help with your insurance claim.
When a disaster strikes, call us to make your recovery process—insurance claims and all—simple.
Learn the Basics: Flood Damage Prevention | SERVPRO of Allen
4/1/2024 (Permalink)
SERVPRO of Allen is ready to help in a moments notice after spring showers leak in to your home or business.
When you are looking to tackle a problem, how often do you break down the steps and bring it back to what you know? Starting at the beginning and breaking down the basics of a task can help set you up for the most success.
This is especially true when it comes to preparing for storm or flood damage! Sometimes the smallest tasks have the biggest impact, which can help your home avoid serious damage when storms with heavy rain come to town.
Our team wants to help you prevent flood damage as much as possible this season, so incorporate these tips below now so your home is ready for anything the spring season brings our way.
Understanding Flood ZonesEmergency flooding situations can be caused by Mother Nature, but that is not the only way you can wind up with a basement full of water. Leaky appliances, burst water lines, or broken dams or levees can quickly cause a serious situation to develop.
Did you know that our community is considered part of Flash Flood Alley? This narrow alleyway that runs through central Texas experiences intense rainfalls and lacks efficient drainage, which can lead to serious flooding situations really unexpectedly. Knowing your home’s specific flood risk can help you plan ahead.
Knowing how your property reacts when it rains can help you take action faster and more efficiently. If you struggle with drainage around your home, add a rain garden or make sure your downspouts are installed with enough length to deposit the water in a more productive place.
If you have trees on your property, check your gutters regularly to catch the beginning of any clogs or blockages. Better yet, install gutter covers over your gutter system to help keep the yard debris out. Having clear gutters is a vital part of preventing water damage. In addition, you should be inspecting your roof regularly for signs of damage, especially after a strong storm comes through the area.
Additional Preparation TipsWhile no one wants to experience flooding, having this experience can actually teach you a lot about your home and property so you can make the changes necessary to prevent it from happening again.
If your basement tends to get wet when it rains, you can hire a professional company to come grade your yard for you. If your yard slopes away from your home instead of backward into it, you will be utilizing gravity to help you stay dry.
If you notice moisture around one of your windows consistently when storms are in the area, you can address these leaks easily with some new caulk! You should also be checking the other windows and doors in your home for the same issues. Finally, you should be addressing any issues with your sump pump right away. The worst time to discover that your sump pump isn’t working is when you need it most.
Starting with the basics of flood damage prevention can help set your home up for a successful and dry season ahead. Remember, we are always here to help you recover if you suffer any sort of home or property damage.
Do you have water damage in your home? Contact us at SERVPRO® for fast recovery.
Staying Alert: Preparing Your Spring Weather Alert Systems | SERVPRO of Allen
3/15/2024 (Permalink)
Let SERVPRO of Allen help you get from April showers to May flowers.
We can all appreciate the arrival of the spring season! Warmer days, stronger sunlight and blooming flowers can turn around any mood that is stuck in the winter blues.
One part of the spring season that we all need to be aware of and prepared for is the arrival of spring storms. Storms can be mild or severe at this time of year, and tornadoes become more common the farther into the season we get.
This is why having your weather alerts ready to use is so important! Our team explains some easy ways to stay connected and informed as we make our way into the spring season with confidence.
Phones and the NewsHow close is your phone to you right now? Is it next to your computer or is it in your hand? We are surrounded by technology all of the time, so it should be no surprise that the majority of us get our weather information from our phones.
The Wireless Emergency Alert system is a nationwide program that can send out weather alerts automatically if the weather turns severe, so be sure that your notifications for the program are turned on. In addition, having a reliable weather app can help you stay on top of the weather as it changes throughout the week.
Just be sure the weather apps that you are choosing are coming from a reputable source. Certain apps and organizations are prone to over exaggerating forecasts for engagement, so stick with nationally recognized organizations or local sources to be on the safe side. You can also sign up for emergency notifications through the city for hyperlocal information.
Using the news is also a great way to stay informed in real-time! If a weather watch is issued, tune into one of our local news stations to watch the storm progress. This live radar can help encourage you to make quick decisions about travel plans or sheltering.
Staying Connected When the Power Goes OutLife can get a lot more complicated if the power goes out. The time clock for our phones, computers and tablets starts ticking, and your TV will immediately become useless. This is why every household should have at least one other way of staying informed that doesn’t require power to work.
If you aren’t sure if you are able to hear the community weather sirens from your home, make it a point to listen carefully during the next siren test to see if you can hear it clearly from every room.
In addition, you should have easy access to an NOAA weather radio at all times. These radios can be a great backup because they are often hand-powered or solar-powered, which means you can stay connected no matter how long we are without power. Just be sure to carry it with you wherever you go so you can stay informed as you move throughout your house or around your property.
Take the time to get prepared and to update your alert systems so you are ready for when the first major spring storm comes to town. If your home suffers damage, remember that we are here 24⁄7 and we will be there to help you recover no matter what!
Serious storms can cause serious property damage. Call SERVPRO® 24⁄7 for immediate restoration assistance.
What’s That Smell? Dealing With Sewage Leaks, Safely | SERVPRO of Allen
3/1/2024 (Permalink)
Let SERVPRO of Allen help you recover from sewage leaks around your property.
If you had to rank the most unpleasant home disasters or situations, we would bet experiencing a sewage leak would be at the top of your list. While they might not cause the most physical destruction, they are simply one of the grossest things you could encounter in your home or business!
Unfortunately, sewage leaks happen all the time and anyone can experience one without much warning. Tackling them quickly can help you avoid lingering issues, so we explain some easy steps to follow if this unfortunate situation befalls you.
Addressing the SituationWhen your sewer lines back up, it usually is because wastewater is being forced backwards due to a clog or blockage in the pipe somewhere. These lines can backup into your sinks, toilets or even into your tub. A sewage leak can happen if a pipe or water line leaks or bursts, leaving the toxic water to spill out onto your floor or behind your walls (yuck).
No matter how the sewage ended up where it shouldn’t, you should be prioritizing your safety no matter what. There are three different types of water: white water, gray water and black water. Sewage falls into the black water category because it can contain toxic or hazardous substances like dangerous bacteria or microbes.
Steer clear of the water and avoid walking through it however you can, and find the water shutoff valve that controls the specific pipe to shut it off. Once the water has stopped flowing, you can start opening up windows and turning on fans to let the fumes and stink escape. After giving us a call, block off the area to keep family or customers out of the affected space.
Where SERVPRO®’s Cleaning Team Comes InIn addition to our highly rated restoration services, we also have a top-notch cleaning team that can safely handle any biohazard situation. Our team will be able to assess the situation quickly and gather the right tools and safety gear that we need before heading out your way.
While you are waiting for us to arrive, take some pictures of the situation. While these pictures will most likely not end up in any scrapbook, they are really important for your insurance company! They will want fresh images of the situation, so the earlier you can snap them, the better.
Once we arrive, we will work on identifying the source of the leak and our cleaning team will start removing the sewage and standing water. Since sewage is a biohazard, our crew will be decked out in the latest and safest protective gear and we will make sure we are following all of the necessary safety protocol so the situation stays under control.
We will deep-clean your space and sanitize the entire area once the sewage has been removed and we will also employ our deodorizers at this point to remove any lingering stinky smells. If the standing water caused residual structural damage, our restoration team will tackle these repairs as well.
Leave the mess to us! Our team will take care of your sewage leak with confidence.
Sewage leaks should always be cleaned up by professionals. Call SERVPRO and we will take care of you.
Steps for a Full Recovery After Disaster at Work | SERVPRO of Allen
2/15/2024 (Permalink)
SERVPRO of Allen is here for your business every step of the way, from ERPs to disaster recovery.
When disaster strikes at your business, it can be really impactful. Not only does the situation affect your team, but it also affects the entire community and your customer base.
That’s why having a reliable restoration company to help you recover is essential. SERVPRO of Allen is proud to offer our restoration services to all of the amazing businesses in the Allen community.
Preparing Before the DisasterThe best way to avoid serious damage during a disaster is to be ready for anything. Creating a recovery plan now will help ensure your staff know where to go and what to do during a fire, flood or storm emergency.
Start with creating a reliable communication strategy so everyone can stay informed throughout the entire event. Develop a chain of command, and ensure everyone knows who is in charge of what.
Take a tour of your building and show everyone where your water shut-off valves are located, along with emergency items like fire extinguishers and exits. Even if you have a custodial staff that would normally be in charge of your building, it is important that everyone has this basic knowledge just in case.
You should also take the time to make sure your employees know where to go in the aftermath. If you have the ability to go remote, set everyone up with what they need. If you have to be together in person, have a backup location that you can use while the repairs are taking place.
Recovering Confidently With SERVPRO®If you have a plan in place, you can rest assured that we will take over from there and get started on your restoration. Just give us a call, and we will get right to work.
While we work on rebuilding your physical location, make sure to keep your customers informed along the way. They care about you as well and deserve to know when you will be back open for business.
In certain situations, you might even be able to work in your space while we are working alongside you! We will work around whatever we can to help minimize your disruption while we restore and rebuild your damaged building.
Take the time now to create a recovery plan and always be ready to use it at a moment’s notice. If disaster does strike your business, call SERVPRO of Allen for a quicker and more accurate recovery.
Has your business experienced a disaster, or do you want help building an emergency plan? Contact us to find everything you need.
The Solution to All Home Damage Scenarios | SERVPRO of Allen
2/1/2024 (Permalink)
SERVPRO of Allen is Here to Help® when any disaster strikes!
When it rains, it pours, especially when it comes to home damage situations. Oftentimes we are surprised by home disasters, especially when Mother Nature is involved, and that can mean more damage than we expected.
Serious storms can cause damage all across our community, or a single appliance failure at your home can lead to widespread damage on multiple levels of your house.
Recovery is always top of mind in these situations, which is why SERVPRO of Allen should be your first phone call when disaster strikes! We can handle your entire recovery with precision and confidence.
The Impact of Home DisastersDisaster situations can take a serious toll on your home as well as the community as a whole. Even if you are expecting an incoming storm or know that a water leak is happening, it can still be overwhelming to deal with in the moment.
Heavy rain can cause serious flooding concerns and that can eventually lead to structural issues and mold growth. House fires can cause destruction all over the place and soot, smoke and debris can be left behind in their wake.
No matter the situation you are dealing with, a quick recovery is always recommended to avoid compounding damages from setting in. The longer damage sits around, the worse your situation can become.
That’s why a quick call to us is the best way to avoid further issues! We will work hard on your recovery so you can get back to normal faster.
A Single Team for EverythingOne huge benefit about working with a local restoration company is that we can be at your home faster. We are available 24⁄7 and will get started on your recovery plan as soon as you call us.
Our highly certified experts are highly trained in handling your disaster no matter how large or widespread it became. We will pack up the right tools and the right technicians for the job to ensure we can help you completely.
When your roof is damaged in a storm, we will prioritize your project by securing tarps over the exposed parts and we will also work on saving your possessions from further damage. If your home suffers from a flood, drying out your space and tackling repairs becomes the top priority.
We can even tear down and rebuild sections of your home if the damage is too great to take on. We are a full-service restoration company, which means that you won’t have to work with multiple different people and contractors during your restoration. We will handle everything and anything you need to make a full recovery.
Our highly trained staff, industry-leading equipment and 24⁄7 availability makes our team the choice for you when disaster strikes. Give us a call and enjoy sunnier days on the horizon!
Have you experienced a disaster and need restorations? Make one call to our office to start recovery fast.
Staying Fire-Safe During the Chilly Winter Season | SERVPRO of Allen
1/16/2024 (Permalink)
Fire safety is a top priority for us at SERVPRO of Allen this winter. Keep your home safe with these helpful tips!
The winter season in the Allen community offers a brief reprieve from the scorching heat of the rest of the year, and it can be really refreshing at times! Chilly nights can be much more cozy with a warm blanket or a softly flickering fire.
However, any time you use a heat source like a fireplace or a space heater to stay warm, your risk of suffering a house fire goes up. SERVPRO of Allen is here to make sure you are staying warm while also staying safe. Read on to learn some fire safety tips for this winter season.
Preparing the FireplaceWe can all appreciate the warmth and ambiance that a fire can bring, but they can be downright dangerous if your fireplace is not cleaned or prepared properly. If you have a wood-burning fireplace, it is crucial that you clean out ash buildup from previous fires before lighting your own, and give your chimney walls a good scrub every year to remove creosote buildup.
Keep flammable materials off of the mantle and away from the hearth, and check on your smoke detector batteries to make sure they are fresh. If you have an electric or gas fireplace, check the lines before you turn it on. A single loose gas line or fraying electrical cord can be a serious fire hazard.
Space HeatersSpace heaters are an easy way to warm up quickly, but they are also dangerous in their own right. Did you know that space heater accidents account for around 1,700 house fires every year?
Set yourself up for success by setting up your space heater carefully. Choose a hard and level surface for the heater, and make sure the cord is laying flat on the ground to avoid creating a tripping hazard.
You should also create a three-foot barrier around your space heater to keep out curious kids and reckless pets. Be sure it is also far away from the wall or anything that could get pushed up against it, like curtains or couch cushions. Get in the habit of turning off your heater whenever you leave the room, especially if you are going to bed.
Safety Features to ConsiderIt is important to do your research if you are in the market for a new space heater as not all of them are created equally. Just because there are ones that are cheaper or claim to be quick-heating, it doesn’t mean they are safe choices for your house.
Make sure the company you choose has passed the necessary safety certifications and they have reliable reviews on their website and on general search engines. Many heaters nowadays have emergency shutoff switches that will turn off the heater on its own after a certain period of use, which can add another layer of protection from accidental fires.
Finally, check the cord that is connected to the heater. It should be made well and be securely connected to the back of the heater. Choose the heater with the longer cord, ideally six feet or more, so you can set it up in a safe location.
We hope you have a safe and toasty warm winter season! Call SERVPRO of Allen if you suffer from any sort of fire damage so we can handle your recovery from start to finish.
A quick fire damage restoration is just a phone call away. Call SERVPRO® for immediate assistance.
Checking for Water Leaks With Confidence | SERVPRO of Allen
1/2/2024 (Permalink)
Water damage can happen anywhere in your home. Call SERVPRO of Allen to restore water damage on your property 24/7, 365.
How many times a week do you run your dishwasher? How often do you run a warm bath for your kids? We use water every day in our households, and we are incredibly grateful for the easy access to water whenever we need it.
Unfortunately, since water is easily accessible and is constantly flowing in and out of our homes, that means that water leaks are also a common occurrence. Knowing where to start looking for leaks is crucial toward catching an issue at the start and preventing serious damage.
Under Cupboards and SinksWater flows down drains every day in your house, and that water has to go somewhere! Water lines coming out of your sinks and dishwashers can easily malfunction and cause leaks, and oftentimes these leaks go unnoticed if they start inside a cupboard or kitchen cabinet.
Once the water has started to leak, it can soak into your cupboards, get behind your walls and leak under your floors. Try to get in the habit of checking your water lines often, and run your hands along the pipes to check for residual moisture. If you do discover water, tighten up loose connections or recaulk old seals after cleaning up the mess.
Beneath Certain AppliancesNot all of the appliances in our homes rely on water to function, but the ones that do are used often, if not every day. Water heaters, washing machines and dishwashers all play vital roles in our days, which means they can also malfunction and cause leaks without much warning.
If a leak does start, it will most likely be coming from under or behind the machine, making it harder to notice right away. Pull your machines away from the wall whenever you are deep-cleaning a space to check for water spots, mold growth or new puddles.
Behind the WallsIf a leak starts out in the open, that water will eventually get to a place where it can be hard to dry out in your home. Behind walls and under floors are often tricky places to access without the proper tools or equipment. Once it starts to leak, it can cause some serious structural damage and spark mold infestations.
If you start to smell what could be mold or mildew or a spot on your wall is suspiciously becoming darker than the rest of the area, it’s time to do some investigating.
Around Exterior WindowsAs temperatures rise and fall throughout the season, it can be common to have condensation appear on your windows. If it lingers too long or there is too much of it, it can drip down onto your windowsills and warp the wood and surrounding area.
Moisture can also get into your home via any tiny gaps or cracks around your windows and doors. Even the smallest air leak can quickly lead to moisture troubles, so check your exterior walls and doors often for signs of wear and tear.
SERVPRO of Allen is here for you if you do discover water damage! Our team will get right to work drying out your home and addressing repairs. Call us day or night for quick assistance.
Don’t ignore signs of water damage! Call SERVPRO® for a quick restoration.
The Benefits of Using Your Hometown Restoration Team | SERVPRO of Allen
12/15/2023 (Permalink)
No job is too big or too small for our team of industry leading experts at SERVPRO of Allen!
The sheer thought of suffering through a disaster can be overwhelming, not to mention experiencing one firsthand. No matter how frustrating it is or how much you don’t want to deal with it, taking action quickly can help you avoid more serious damage down the road.
Choosing a reliable restoration company is one of the most important things you can do when it comes to recovering the right way. Thankfully, SERVPRO of Allen is here to help.
We are locally owned and operated, which means that our team is always ready and willing to help our community get put back together after disaster strikes.
Choosing the Right Restoration CompanyExperiencing home damage is one thing, but having to choose who should restore your home is entirely another. It might feel incredibly challenging to figure out what company to go with, but doing your research and taking the time to get it right can make all the difference.
You deserve a quick recovery, but don’t rush into picking a restoration company without ensuring you are making the right choice. The company you choose should be experienced, knowledgeable, friendly and very reliable. They should also be available 24⁄7 in case of emergencies!
SERVPRO of Allen proudly offers all that and more when it comes to what our community needs. Because we are locally owned and operated, the crew that comes to your door will be made up of your friends and community members from the Allen area. This unique connection to our community sets us apart because it helps us truly understand the area and each restoration project that we take on.
History in the MakingHaving a friendly team that knows the area is one thing, but you also want to make sure that your restoration team knows what they are doing! SERVPRO® comes with the added benefit of having the resources of a national brand with the personal touch of a local business. We will always have the access we need to large teams and professional resources when we need them.
We all want to be on the right side of history, and SERVPRO has done just that. The national brand has been in business since 1967 and has grown to over 2,000 locations around the country, including ours here in the Allen area.
We ensure our team members are trained and certified to handle your recovery from start to finish. We are the total package when it comes to restoration and cleaning for your home and business.
We can also handle every part of your recovery from the initial tarping and boarding up of your damaged home to the final repairs of your ceiling, walls and floors. We are always honing our skills and working hard to make sure you make the quickest recovery possible.
Want to learn more about everything we can do for you? Contact us to be prepared for anything.
Jumping Into Action When Your Business Floods | SERVPRO of Allen
12/1/2023 (Permalink)
Has water damage infiltrated your business? Give SERVPRO of Allen a call to get that resolved!
It’s just another day at the office, or so you think. You get to work, unlock the doors, turn on the lights and are all of a sudden hit with a musty odor and your socks are now soaked through. Oh no, your floors are covered in water and it is currently raining down from the ceiling! What do you do?
Water leaks can happen at any point, but they can be especially troublesome when they occur and no one is around to help immediately. Over time, this simple leak could turn into a flood that impacts multiple levels of your business.
No matter how the leak started, getting it under control as quickly as possible is always recommended to prevent serious damage from occurring as well as to prevent mold growth. Following these steps below can help you navigate this uncertain and frustrating time.
Following Step by StepWhen you discover water damage or even a flood, it can take you by surprise and can be a very unnerving experience. Try to stay calm and focus on what you can control in the moment.
Taking action quickly can help you avoid serious issues that could plague your business for years.
1. Stay safe. We always want you to stay safe! First, make sure your employees stay out of the area and stay out of the water. Assess the damage from dry location and then get us on the phone. Our team will discuss the situation and start working on a recovery plan right away. You should also take some photos at this time as well to help jumpstart your insurance claim.
2. Control the disaster. Fast action is the best way to prevent serious or long-term damage, so focus on identifying the source and shutting off the flow of water as quickly as possible. Closing off the specific water valve or simply shutting off the main water valve to your entire building for the time being can stop the problem from getting worse.
3. Start the drying process. While you wait for us to arrive, you can certainly start the drying process! Just be sure to stay out of the water as floodwater can contain chemicals, storm runoff and even sewage. Open windows, set up fans and keep the area closed off to employees and customers.
Working With Our Water Damage Restoration TeamOnce we arrive, we will get to work right away to remove the excess water, and we will also perform a visual assessment at this time. Our project manager will be with you every step of the way to ensure you know what is going on and what is coming next. We will even make contact with your insurance agency at this time.
While we work on your building, we want you to focus on your staff and your business. Oftentimes, we are able to secure the area where the flood occurred so you can still operate, even in a reduced capacity. We will do whatever we can to help!
You shouldn’t have to stand for standing water at your business. Contact SERVPRO of Allen for immediate assistance, and we will help you dry out and rebuild right away.
Do you need repairs after a water disaster in your commercial building? Contact us to get dried out quickly.
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