Water Heater Incident
A water heater in this home failed, causing water to leak, and the floors to be covered in two inches of water. Understandably, the home owner was quite distressed, and initially overwhelmed. However, when SERVPRO of Allen responded quickly and arrived on site, we were able to extract the water to prevent any further damage, and reassure the homeowner by explaining the process of getting her home back to how it was pre-damage.
When you call SERVPRO of Allen, our friendly office staff will ask you several questions to determine the type of water loss you experienced, the extent of the damage, and some additional logistical questions. The answers to these questions will help us to know what type of equipment to bring, how much equipment to bring, and how many technicians we should send to your home or business.