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Why SERVPRO®? Our Tech Is Tops. | SERVPRO® of Allen

12/18/2020 (Permalink)

storm debris stilling on curb outside of red brick home near me At SERVPRO of Allen, our cleaning and restoration services are powered by advanced technology. Contact us today to learn more.

When you picture after-storm clean-up, something like this might come to mind: a mop and a bucket. A big dumpster full of torn-out drywall. A bunch of fans pointing at a wet carpet.

Those may all be part of the picture, but they’re only a part. At SERVPRO, our cleaning and restoration services are powered by advanced technology.

Let’s Talk Water

When it comes to water removal, SERVPRO uses several technologies to detect and extract water, then dry the remaining structures and their contents.

Moisture Meters. At SERVPRO, we deploy moisture-detection devices to “see” moisture that may be hiding in the wall, under the floor or elsewhere. A hygrometer can detect humidity in a room, leading us to make a deeper investigation. Infrared devices point our technicians toward problem areas using the principle that wet materials tend to be cooler than dry ones.

Drying Out. For removing water, SERVPRO uses a variety of drying-out equipment, including industrial-grade fans and dehumidifiers. The speedy air movement handily removes moisture from the air and pulls it from substances, protecting them before they’re overly damaged.

Clean Chemistry

When it comes to removing odors—and the microbes and other substances that cause them—SERVPRO again invests in technology that’s proven effective.

First, machines remove airborne contaminants such as mold spores or particulate matter from smoke. Next, we apply OSHA-approved products to destroy germs and contaminants. Our products are EPA-certified against harmful bacteria, fungi, molds and—most recently—COVID-19.

New advances are constantly being made in restoration technology. At SERVPRO, we invest in keeping up with the trends. But even though we use the latest cleaning technology, we do stick with one old-fashioned principle: When we restore and clean your home or business, we keep your health and satisfaction front of mind.

From emergency cleaning and restoration to routine disinfection, we’re there for you. Contact us at any hour for assistance.

Stay Safe During Storms | SERVPRO® of Allen

12/10/2020 (Permalink)

dark storm clouds forming in sky If your home is damaged due to a storm, SERVPRO of Allen is here to help. We will get the job done right, contact us today.

Here in Allen, we almost never have to shovel out from a winter storm. In fact, a snowy day comes as a rare pleasure most winters.

Still, weather this time of year poses challenges to people, pets and property. Let’s talk about keeping yourself, your loved ones and your home safe during storms—now and all year around.


Yes, we can still have a tornado this time of year! To protect yourself and your loved ones during a tornado, look to this guidance from the Centers for Disease Control and Prevention:

Long-Term Planning

Establish a way to get information if power and internet are down, such as a battery-operated radio. Identify safe places to shelter in your home, or places to stay if your home is unsafe. And always have water, medications and non-perishable food on hand if the storm limits travel for a while.

Make sure your plan includes people with special needs, as well as family animals.

During Stormy Weather

Avoid travel, except to get to safety. Check the weather forecast frequently for storm watches or warnings. Also, know the signs of tornado:

  • Clouds may appear low in the sky.
  • Hail may fall.
  • Sky may look black or green.
  • You may hear a roaring noise.

If the Tornado Hits

Now it’s time to find shelter. The best place to stay is underground (as in a basement) or in a central part of a dwelling. A cubby under a central staircase is a good bet.

Bolster up. For added protection, you can pull a mattress around your shelter area or also get under a sturdy table.

Avoid glass. Keep out of rooms with glass windows, if possible.

Never, never shelter in a trailer. If you live in a mobile home, have a plan to find alternative shelter in place and make use of that plan at the first sign of a storm—well before a tornado hits. For instance, you could have a standing plan to stay with a relative when the NOAA has issued tornado warnings.

If a storm damages your home, we’re there for you. Contact us at any hour for assistance.

Why SERVPRO® Offers the Performance You Need | SERVPRO® of Allen

10/21/2020 (Permalink)

front porch of residential property in need of repairs, restoration and deep cleaning SERVPRO of Allen is your local restoration expert. Whether you've had a fire, flood or other disaster we are here to restore and clean-up. Contact us

Ever heard of a triple threat? In the show-business world, that’s someone who can dance, act and sing…an all-around performer.

Well, in the cleaning and restoration world, we’re proud to be a triple threat. We perform in every aspect of the business: our expertise, our teamwork and our rapid, round-the-clock service. Let us tell you more.

The Science of Cleaning

If you’ve spent hours of your life toiling with a mop and bucket, you may think cleaning is anything but a science. However, there’s a lot to learn about cleaning.

Just in terms of chemistry alone, there’s a whole field of knowledge studying which products work against which germs, such as COVID-19. Industries such as the CDC set standards for cleaning—standards which we follow.

We don’t just throw soap and water at your business. We study the science, then obtain the necessary certifications, so you’ll know we’re cleaning effectively for your particular situation.

Our Team Includes You

In earlier blogs, we’ve told you about our dedicated crews. Now let us add one more person: YOU.

Whether we’re creating an ongoing plan for your business or meeting an emergency need, we consult with you before a project and then circle back to make sure we’re doing a great job.

24-Hour Service

Our workers are here for you around the clock. Whether you’ve had a fire, flood or other disaster, we show up when you need us to take care of the clean-up and restoration. Our highly trained technicians will take your call, assess your situation and provide advanced services to get you back in business again with minimal time lost.

Now that you’ve learned why we’re a triple threat, keep SERVPRO® of Allen in mind. Whether you want a regular Certified: SERVPRO Cleaned visit or have an emergency need, you can contact us at any hour for assistance.

In the Event of an Emergency, Are You Ready?

10/21/2020 (Permalink)

SERVPRO ready mobile app Get your Emergency Ready Profile so your business is prepared in the event of a disaster!

The best way to reduce business interruption following a disaster is to plan for it NOW.

According to the latest industry research, as many as 50% of businesses may never recover following a disaster. Of the businesses that survive, the overwhelming majority of them had a preparedness plan in place. Pre-planning can serve as an insurance policy aimed at peace of mind.

Preparation is a key component for making it through any size disaster, whether it’s a small water leak, a large fire, or an area flood. By developing a SERVPRO Emergency READY Profile for your business, you minimize business interruption by having an immediate plan of action. Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your business.

The best time for planning for such events is not when the event happens, but well before it occurs. By working with SERVPRO’s Emergency Ready Profile, your business will receive the benefit of over 40 years of experience in reducing the impact of any natural or man-made disaster. It provides the critical information needed to begin mitigation and recovery services, and is designed to serve as a quick reference of important building and contact information.

Call SERVPRO of Allen today to get started!


Planning for Commercial Recovery | SERVPRO® of Allen

10/21/2020 (Permalink)

insurance policies binders and pens sitting on a table in sunny room SERVPRO of Allen is your go-to in case a disaster occurs. Get in touch with us to learn more.

Did you know? Up to 75% of small businesses lack a disaster recovery plan, according to a survey by Nationwide Insurance. That means it will take those businesses longer to get back on their feet after a flood, fire, tornado or other disaster.

However, careful planning can help companies stay up and running through a disaster, or open their doors quickly after one. The Insurance Information Institute has a series of “must-dos” for small businesses. Let’s look at some of the highlights:

Make a Plan

To have a plan, you have to, well, make a plan. What do you, your managers and your employees need to do in time of disaster? Have a clear marching order in terms of who does what and who calls whom. Your plan should prioritize preservation of life, then preservation of business assets, such as facilities, inventory and intellectual property.

Who You Gonna Call?

Key to your plan is a list of resources to call on. You’ll need to alert a chain of command within your business. Plus, you’ll need to have contact information for outside resources, such as your insurer and commercial cleaning partner. You’ll also need to be able to contact your vendors and suppliers. And you’ll need to communicate with customers about changes or interruptions to your business process. All that contact information should be accessible from outside of your place of work, such as on a cloud server.

Consult With the Experts

SERVPRO® has more than 40 years of experience in disaster mitigation for business clients. We can work with you before disaster strikes to help you understand how damage from a storm, fire or other natural disaster can affect your business. That way, when disaster happens, you’ll have a list of what to do and who to call. At a time when time is of essence, you’ll be able to take decisive action to get back in business again.

Want to discuss a SERVPRO® Emergency READY Profile for your business? Contact us at any hour for assistance.

Come join our team at SERVPRO of Allen!

9/25/2020 (Permalink)

Do you want to help people? Are you a service driven professional looking for a career where you can help those that have been impacted by a water or fire loss?

If this is you, SERVPRO of Allen is currently looking to fill positions in water and fire mitigation, content and structure cleaning and mold remediation.

We are also looking for construction professionals for our sister company Rocklett Construction LLC with both full-time and sub-contract opportunities.

The requirements for this position:

  • Must have a professional appearance and great attitude.
  • Ability to pass a criminal background check with no felony convictions or misdemeanors involving violence or theft.
  • Some night and weekend work is required.
  • Must be able to lift a minimum of 50 pounds.
  • Must have a high school diploma or a GED certificate.

    Please call 469-247-4429 for more information or email your resume to

How to Avoid Furnace Fires | SERVPRO® of Allen

9/25/2020 (Permalink)

a person in a blue shirt reaching up to change a furnace filter If you experience any property damage due to a fire, we are here to help. Contact SERVPRO of Allen to learn more.

Wow! This summer has definitely been a warm one. But with fall upon us, we may be thinking about cranking up our furnaces again. Waking up with toasty toes rather than a freezing nose has its temptations.

About 62 million houses in the U.S. use natural gas furnaces for heat. Other houses use wood furnaces, and a proud few still burn coal. These suggestions focus on gas furnaces, but it’s important to perform preventive maintenance on any type of furnace.

Clean-Up Time

Clean around the furnace. Do a quick clean-up, making sure no insulation, paper, boxes or anything else is stored within three feet of the furnace.

Clean the furnace itself. Dirt can cause motor overheating, and it can prevent you from seeing problems with wiring or other issues.

Look at Your Air Filter

Is your air filter clean? Dirty air filters can reduce air flow and lead to overheating, increasing the chances of fire.

Check Chimney Flues and Outside Vents

Check for buildup inside the vents, as well as outside obstructions such as birds’ nests.

Is Your Smoke Alarm Working?

It’s a good time to check both your smoke and CO alarms. If you don’t have them—get them.

For Some Things, You Need a Professional

Every year, it’s a good idea to have your furnace serviced by a professional. They can check for items such as a cracked heat exchanger, incorrect pressure in the furnace and even flame color, which can indicate how well your furnace is functioning. If you haven’t had your furnace serviced lately, this is a good time to make an appointment.

If your home has suffered fire damage, SERVPRO of Allen can help. Our agents are on call around the clock so we can start helping you get back to normal, fast. Contact us at any hour for assistance.

Why You Should Count on Us to Handle Your Storm Damage | SERVPRO® of Allen

9/23/2020 (Permalink)

Having storm damage occur to your home or business is alarming and devastating. Structural damage, water damage and electrical damage are all extremely common after a storm, and choosing a restoration company that you can count on and one that is actually a legitimate resource can be an endeavor.

However difficult it is to start the recovery process after a storm damages your property, it is definitely worth it to find a restoration company you can count on. The price of storm damage repairs continues to rise with the frequency of severe weather events, and working with a company you trust can make a big difference.

When You Sustain Storm Damage, Depend on Us

Our local and national reputation matters to us. Many of the scams that pop up after a large storm or disaster involve companies that are not active in the area and not well-regarded in the restoration community, but with us, you never have to be concerned about that. We have been helping the community recover from disasters both large and small for many years, and we are proud of our reputation as an industry leader in restoration.

Our teams can scale up as needed. Regardless of how large the storm is or how much of the area it impacted, you can count on us to be able to help no matter what. With our national SERVPRO® partners by our side, we can call for reinforcements when needed to make sure we can scale up and provide excellent service after storms of any caliber.

Our response time does not depend on when you call. Finding out you have storm damage is never convenient, but regardless of what time you discover it, you can count on us to help out. With our 24-hour emergency service, you will not have to waste valuable time waiting on us to return your call or show up—you can call us at any hour and we will start assembling our team to get out to you ASAP and get started on your restoration.

When you have damage from a storm to your home or commercial building, you can always depend on us to handle it. Contact us at any hour to see our exceptional service in action.

Tips for Sheltering Anywhere During a Sudden Summer Storm

8/31/2020 (Permalink)

lighting striking hillside during storm at night Have you been affected by a storm event? SERVPRO of Allen is available 24/7 and ready to assist you with any storm damage.

When you are making the most of your fun in the sun during the summer, you may not even consider the possibility of a sudden storm when the skies are clear. Unfortunately, storms are something you should always be conscious of, especially when the heat and the humidity are high—these create perfect fuel for storms, so they can start in an instant and leave people unprepared.

Be sure you know what to do no matter where a storm catches you with these tips.

Know What to Do No Matter Where a Storm Catches You

Know your options for shelter. When you hear that a storm is a possibility and you are somewhere you can wait out the threat, this would be the ideal thing to do. That being said, when storms come up suddenly, this will not always be an option. You can set up shelter in your vehicle with the proper guidelines in mind, enabling you to wait out the storm anywhere you are.

Practice electrical safety. If there is a thunderstorm in the area, that means that lightning strikes are a possibility as well. Many times, lightning will strike from cloud to cloud instead of from cloud to ground, but it is important to practice electrical safety in any building just in case. Unplug everything around you if you can, and consider installing surge protectors at home and at the office for a solid solution that lasts.

Avoid direct contact with concrete. Though concrete provides a sturdy structure in which to seek shelter, it is also vital that you understand the risk of shock it presents. As most concrete is poured around metal bracers, if lightning strikes the building, the metal can become charged and dissipate this electricity through the concrete. This can cause shock to anyone directly touching the concrete, so it is wise to be aware of.

Stay indoors for at least 30 minutes. When a storm interrupts your otherwise peaceful day spent outdoors, getting back to what you were doing quickly is likely top priority. It is important to wait enough time before heading back outside, however—lightning can travel more than 20 miles, so waiting at least half an hour after the last thunderclap is advised.

If your home sustains damage due to a storm, you can count on us to help. Contact us at any hour to learn more about our storm restoration process.

Planning and Executing Workplace Fire Evacuation Drills | SERVPRO® of Allen

8/31/2020 (Permalink)

red fire alarm hanging on gray concrete wall If your business experiences any fire damage, you can count on us. SERVPRO of Allen specializes in fire restoration.

Understanding your business’ risk levels from a market perspective is key, but it is important to also understand the risk levels you face from disasters and emergencies. Fires at businesses occur every year, and for those who do not focus on lessening their impact, they can be devastating.

While there are many elements to fire safety in the workplace, we highly encourage businesses to start with what will keep their staff as safe as possible by creating a system for evacuation drills. These drills will not take up much time and will help your staff know exactly what to do if the fire alarm sounds.

Create a System for Evacuation Drills at Your Business

Consult with your local fire officials. There are many online resources available for business owners to do their research regarding fire safety, but do not forget about community resources as well. The local fire squad will likely be able to schedule a visit and provide you with valuable counsel regarding the best evacuation routes to set up based on the specifics of your building.

Communicate and mark fire evacuation routes. After you have decided what evacuation routes suit your needs, be sure they are labeled clearly and your staff is aware of the upcoming drill. Keeping everyone looped in will create more transparency and be sure every one of your staff members are prepared when the drill begins.

Have fire drills frequently. While it is possible to have drills too frequently, we generally find that the problem is not scheduling them often enough to make an impact. You should have them with enough regularity that they are fresh in everyone’s mind, so that even if a fire does start unexpectedly, everyone remembers exactly what the protocol is.

Run different fire scenarios. Fires can start and spread in a multitude of ways, especially in a commercial or office space. Keep your drills dynamic by taking this into account—have the drill begin in different spots around the office, so your staff can become accustomed to using different exits with little notice just as they would need to in a real fire.

If your business has experienced fire damage, you can count on us. We specialize in commercial fire restoration and will be here for you at any hour—contact us today.